摘读:
The key to reaching the advanced level and feeling like you were born to be CEO is mastering the unnatural.
作为一个CEO需要许多的unnatural motion,为了长久的利益,你必须作出这些可能upset people的unnatural motion。Giving feedback在平常的生活中,会显得bizarre,不过这是unnatural atomic building block atop which the unnatural skill set of management gets built
一个对于初学者有效的feedback方法--The shit sandwich:
不过The shit sandwhich并非有效,而且可能会带来一些负面效果,因而我们需要采取一些灵活的方法来giving feedback:
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Be authentic
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Come from the right place
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Don’t get personal
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Don’t clown people in front of their peers
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Feedback is not one size fits all
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Be direct, but not mean
Feedback是dialogue,不是monologue。而且,你需要high frequency feedback,因而你应该对每个forecast,product plan,presentation,comment都有自己的看法。
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